Policies | First Choice Founder
First Choice Founder

Legal & Policies

Effective Date: Upon access or purchase

Terms of Service

These Terms and Conditions govern your access to and use of this website and any products or services offered under MICHAEL KITKA CO., operated by Michael Kitka, who conducts business personally and through affiliated entities providing digital services and business infrastructure solutions. By accessing this website, submitting payment, or engaging with any services or digital materials, you agree to be bound by these Terms.

If you do not agree with these Terms, do not use this website or purchase any services.

Business Overview

This website operates as a digital services and education company providing brand strategy, website development, CRM setup, automation systems, backend infrastructure, and related digital business services. All services are delivered remotely and are non physical in nature.

Any references to education refer to structured informational content, frameworks, or implementation guidance related to business systems and brand development.

Eligibility

By using this site or purchasing services, you confirm that you are at least 18 years old and legally able to enter into a binding agreement.

Scope of Services

Services may include, but are not limited to:

  • Brand identity and positioning strategy
  • Website design and development
  • CRM and automation setup
  • Backend systems implementation
  • Digital resources and educational materials
  • Implementation support and technical guidance

Specific deliverables, timelines, and scope are defined at the time of purchase or within a separate service agreement if applicable.

Payments and Fees

All prices are listed in USD unless otherwise stated. Payment is required in full before access to any services, materials, or systems unless a written payment arrangement has been approved.

All payments are considered earned upon receipt due to the allocation of time, resources, and access to proprietary materials.

No Refund Policy

All sales are final unless explicitly stated otherwise in a written agreement. Due to the digital nature of services and immediate access to materials, no refunds will be issued for partial use, non participation, or early termination.

If a refund policy is offered for a specific service, it will be clearly defined in writing and subject to all stated conditions being met.

Chargebacks and Payment Disputes

You agree not to initiate chargebacks or payment disputes for services rendered or access provided. Any attempt to dispute a charge without first contacting us to resolve the issue constitutes a breach of these Terms.

Intellectual Property

All materials, systems, frameworks, templates, content, and resources provided are proprietary and protected by intellectual property laws.

You may not copy, share, resell, distribute, or reproduce any materials without written permission.

You retain ownership of your own brand assets and content created using our services.

Client Responsibility

You acknowledge that results depend on your effort, implementation, and external factors beyond our control. We do not guarantee specific financial or business outcomes unless explicitly stated in writing. You are responsible for your business decisions, actions, and results.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct or indirect damages, loss of revenue, loss of data, or business interruption arising from the use of this website or services. All services are provided for informational and implementation support purposes only.

Third Party Tools and Platforms

We may assist with or integrate third party software or platforms. We are not responsible for outages, changes, or failures caused by third party providers.

Termination

We reserve the right to suspend or terminate access to services or materials if these Terms are violated.

Governing Law

These Terms shall be governed and interpreted in accordance with the laws of British Columbia, Canada.

Updates to Terms

We may update these Terms at any time. Continued use of the website or services constitutes acceptance of the updated Terms.

Questions about these Terms?

Contact: [email protected]

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use this website, products, or services.

Information We Collect

We may collect personal information that you choose to provide, including your name, email address, phone number, and payment details.

We may also collect basic usage data such as IP address, browser type, device type, pages visited, and time spent on the site.

How We Use Your Information

We use your information to:

  • Provide and deliver our products and services
  • Process payments and manage orders
  • Communicate with you about updates, support, or offers
  • Improve our website, content, and user experience
  • Comply with legal and tax requirements

We do not sell your personal information.

Cookies and Tracking

We may use cookies and similar tracking tools to understand how visitors use our site and to improve performance. You can disable cookies in your browser settings if you choose.

Third Party Services

We may use trusted third party tools for payments, email delivery, analytics, and hosting. These services only receive the information needed to perform their function and are required to keep it secure.

Data Security

We take reasonable steps to protect your information. No system is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to your personal data, request corrections, or ask for deletion by contacting us. You can also unsubscribe from marketing emails at any time.

Children's Information

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a new effective date.

Questions about this Privacy Policy?

Contact: [email protected]

Return Policy

All sales are final unless otherwise stated in writing.

Because we sell digital products, coaching, mentorship, and services that involve time, access, and intellectual property, we do not offer returns or refunds once access has been granted or services have begun.

No Returns on Digital Products

All digital products are non returnable and non refundable. This includes but is not limited to programs, communities, documents, videos, templates, recordings, and any downloadable or streamed material.

Once access is delivered, the sale is final.

No Refunds on Services or Coaching

All coaching, mentorship, consulting, and done with you or done for you services are non refundable once the program start date has passed or the service has begun.

This applies regardless of participation level, usage, or results.

Guarantees

If a specific written guarantee is included in your contract or offer page, that guarantee will apply only under the exact terms stated.

To qualify for any guarantee, all required actions, deadlines, and conditions must be met in full. Failure to meet any requirement voids the guarantee.

Guarantees do not apply automatically and must be requested in writing with proof of completion.

Payment Plans

Payment plans are a convenience, not a subscription. By choosing a payment plan or using third party financing, you agree to pay the full purchase price and complete all required payments. If you use a third party financing provider, it is your responsibility to understand their terms, make payments on time, and remain in good standing with that provider. We are not responsible for late payments, missed payments, interest, fees, penalties, credit impact, or disputes related to third party financing.

Failure to pay on time may result in loss of access, removal from the program, suspension of services, or referral to collections.

Stopping participation, non use of the program, or dissatisfaction does not cancel your payment obligation.

All payment obligations remain enforceable regardless of financing method.

Chargebacks and Disputes

Chargebacks are a violation of this policy and our terms.

If a chargeback is filed, access to all products, services, and communities will be revoked immediately.

We reserve the right to dispute chargebacks and submit proof of agreement, delivery, and participation.

Exceptions

No refunds or returns will be granted for:

  • Change of mind
  • Lack of time
  • Failure to implement
  • Personal circumstances
  • Business performance
  • Dissatisfaction without meeting guarantee terms

Believe an error was made with your payment?

Contact: [email protected]